ScaleOps handles customer inquiries, booking, lead follow-ups, and reviews — automatically. Built for plumbers, HVAC, electricians, and contractors who are done being buried in admin work.
What we automate
AI responds to every text, email, and web inquiry instantly. Answers common questions, qualifies leads, and books appointments — all without you touching your phone at 10pm.
Calendars stay synced. Customers self-book or get auto-scheduled based on your availability. Confirmations and reminders fire automatically — no double-bookings, no shows, no back-and-forth.
Businesses that follow up within 5 minutes are 9x more likely to close. ScaleOps follows up with every lead — by text and email — within minutes of the inquiry. No leads go cold.
After every job, a personalized review request goes out automatically. You get more Google reviews without asking. Negative feedback routes to you first so you can make it right.
Monthly posts scheduled across Google Business Profile, Facebook, and Instagram. Content that represents your business accurately — no more ghost profiles or outdated information driving customers away.
Sent a quote last week? ScaleOps nudges the prospect. Invoice overdue? Automated reminder. You stay top-of-mind without lifting a finger — or sounding pushy.
The gap we fill
How it works
We map out your existing intake process — where leads come in, where they fall through, and what's costing you the most time. No assumptions.
We wire up your tools — CRM, scheduling, texting, email — into one coherent system. No extra apps to learn. Everything works together from day one.
We start running the system with your actual inquiry volume. Tweak until it handles the edge cases. By day 14, it's automatic and you barely think about it.
Most clients see their first automated quote follow-up within 72 hours of going live.
ScaleOps gives you back the time you spent building something that should have been working for you from day one. Fixed packages. One number to call. A system that handles the work so you can focus on the craft.